This Privacy Policy is for the website www.zero-officefurniture.co.uk. It is served by Zero Office Furniture and governs the privacy of its users.
We are company number 13049183, registered in the UK as CDC OFFICE FURNITURE LIMITED trading as Zero Office Furniture.
The Policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the website, its users and the website owners. The way this website processes, stores and protects user data and information will also be detailed within this Policy.
Our registered office address is S14 Audley House, Northbridge Road, Berkhamsted, HP4 1EH
The law requires us to determine under which of the six defined bases we process different categories of your personal information. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
Zero Office Furniture may collect personal information about you from the following sources:
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string in order to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We hold information within our system that is likely to include:
We store payment information in order to make repeat purchasing of goods and services easier next time you visit our website. We also store it to help us prevent fraud.
We may use information passed on to us from third parties. We sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you. Such third parties include:
Your personal information may be used by us to contact you by post, phone, email or electronic messaging services and social media, with information about products and services we think will be of interest to you. We may also send you information about services and products provided by third parties and our trusted partners that may be of interest to you.
To opt-out of marketing emails, you can contact your Client Relationship Manager via email, quoting that you would like to opt-out of receiving or opt-in to receive information.
We may share your personal information with:
We acknowledge that any confidential information obtained from or relating to the client is the property of the client.
Both parties hereby warrant that in accordance to General Data Protection Regulation (EU) GDPR:
Any person employed or engaged by the parties shall use confidential information only for the purposes of services we provide. Any person employed or engaged by the company shall not disclose any confidential information to any third party without the prior written consent of the other party.
While processing Personal Data we shall:
We are committed to ensuring that your information is secure with us and with third parties who act on our behalf. We use various tools to make sure that your information remains confidential and accurate. We will ensure that personal information is kept accurate and up to date as far as reasonably possible. However, we rely on you to ensure that your personal information is accurate and up to date. It is your responsibility to inform us of any changes to your personal information. This can be done by writing to or emailing us and requesting changes be made.
Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Setting cookies for marketing purposes is subject to the user’s consent, which will have to be obtained before the cookies are set on the user’s device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of device reference information, and on aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information to be gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that your experience can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any cookies you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
We use cookies to track how you use our website, to keep you signed in to our website, and to record the conversation thread during a live chat with our support team.
If you leave a direct message/comment on our website, you may opt-in to saving your name, email address and website in cookies. These are used for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you login, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access of disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (although they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at our head office location. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at sales@zero-officefurniture.co.uk. We will promptly correct any information found to be incorrect.
Data May Be Processed Outside the European Union
We may also use outsourced services in countries outside the European Union. Some of the software our website uses may have been developed in the United States of America and in Australia. We use the following safeguards with respect to data transferred outside the European Union. The processor is within the same group as our business or organisation and abides by the same binding corporate rules regarding data protection.
We will provide a level of operational support that ensures smooth communication, timely progress reporting and problem escalation, and access to key staff.
Unless you have told us not to, we will send you marketing information relating to products and services we think will be of interest and relevant to you. If you change your mind and no longer want to receive these communications, you can tell us at any time.
Zero Office Furniture would never pass on or sell any information about your business without your prior consent.
Please let us know if the personal information we hold about you needs to be corrected or updated.
The client shall be entitled at any time to request the supply of optional services provided by Zero Office Furniture. The Charges for such optional services shall be established in accordance with the optional services charges. A condition for any such provision of services shall be at the prior agreement of a timetable for implementation of the services.
The new GDPR legally took effect on 25 May 2018. The company Zero Office Furniture will hold details regarding you. We are legally obliged to inform you of what information we hold for you.
Invoicing – invoices for storage will be raised and processed one month in advance. Upon termination of this service, any outstanding charges will remain payable by the client to the supplier.
Increases – we will review and uplift the charges for the services annually, giving not less than one month’s prior notice via your preferred method of communication.
We will not be liable for reimbursing the client for any errors or omissions and shall not accept responsibility for any errors or omissions if the client fails to notify us of any important information during services we provide.
Once the contract ends with Zero Office Furniture the company, authorised employees will check with the client and will destroy personal information in relation to payments. We don’t keep your information longer than we need to, which is usually up to seven years after your relationship with the company ends, unless we are required to keep it for longer.
We use our customers’ data to understand how our website is operating, to measure performance of services and products, which will enable us to carry out various analyses. Your personal data may be converted into statistical or aggregated data which cannot be used to re-identify you. It may then be used to produce statistical research and reports.
We use a secure Sockets Layer (SSL) certificate to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
Managing Director
Last Updated: 01.01.2021
Next Updated: 01.01.2022
